Rarefied Privacy Policy
Introduction
At Rarefied, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our products. By accessing our site or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
Information We Collect
1. Personal Information
When you create an account, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
2. Usage Data
We automatically collect information when you visit our website, including your IP address, browser type, operating system, referral source, pages visited, and the dates/times of your visits.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are small data files stored on your device that help us improve your user experience.
How We Share Your Information
1. Third-Party Service Providers
We may share your information with third-party service providers to perform tasks on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
2. Business Transfers
If we undergo a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is subject to a different Privacy Policy.
Rarefied Refund Policy
Introduction
At Rarefied, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the terms and conditions for returning products and obtaining a refund.
Returns
1. Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.
2. Return Process
Contact our customer service team at returns@rarefied.com with your order number and reason for return. We will provide instructions on how to return your item.
3. Timeframe
You have 30 calendar days from the date of purchase to return an item.
Refunds
1. Refund Process
Once we receive your returned item, we will inspect it and notify you of your refund status. Approved returns will be refunded to your original payment method.
2. Refund Timeframe
Refunds are processed within 10 days.
3. Partial Refunds
Partial refunds may apply if items are not in original condition, damaged, or missing parts for reasons not caused by us.
Exchanges
1. Eligibility for Exchanges
We only replace items if defective or damaged. Contact returns@rarefied.com to exchange an item for the same product.
Shipping
1. Return Shipping Costs
You are responsible for return shipping costs. Shipping costs are non-refundable.
2. Shipping of Refunds
If a refund is issued, return shipping costs may be deducted from the refund.
Contact Us
For any questions regarding this policy:
Email: returns@rarefied.com
Thank you for choosing Rarefied. We are dedicated to providing premium products and exceptional customer service.